Ammon Auto Repair

Thanks so much for taking the time to trouble shoot the problem. The car runs much better.

did my car in a timely matter

I went to Clair & Dee's Point S Tire in Rexburg to get a diagnostic on my car. They charged me $75 for the diagnostic and then proceeded to tell me it would cost more than $2000 to repair my car. I'm a college student and in no way could I afford this. They didn't give me any options as to what could wait and what needed to be fixed immediately. They bundled everything together, handed me the estimate, and asked if they could proceed. Of course I said no and this is when I went to Empey's. First off, their diagnostic report is amazing. They check EVERYTHING and there are pictures included on the report. The report also tells you what is good, what is moderate, and what needs to be fixed immediately. It is super professional and easy to understand, even if you don't know much about cars like myself. Shane sat down with me and cut my original bill from Point S in half with what needed to be done and what wasn't necessary at the moment. He explained everything to me. Some of the things on the Point S diagnostic, he couldn't even understand. Empey's also offers a payment plan through Synchrony that was super helpful for me as a college student. My sister cosigned with me and she was told her credit would not be affected, but it was. That's the only negative encounter I had with Empey's but it wasn't a big deal. My sister just paid the balance and now I'm paying her directly. This business is very people oriented and they actually care about their customers. I would definitely recommend them for your auto care needs. The diagnostic they send you is my favorite!

I am always completely impressed with the quality of service provided by the staff at Empey’s Truck and Auto. Shane is open and friendly and Derek always takes time to answer my questions and explain exactly what he will be doing for my vehicle. I appreciate the honesty and integrity with which they handle all of their customers. If you’re in need of quality auto support, Empey’s is your place!

Too expensive

These guys were great. They couldn’t definitively find the problem with our car and wouldn’t spend our money without being confident it would fix our problem. They spent 4 days trying to diagnose it and were only able to replicate the symptoms once. They never suggested miscellaneous fixes, potentially wasting our money. While we were bummed they couldn’t diagnose it we are glad to not waste money.

What a great group of people! They were all so helpful and answered all of my questions about my car. They even took me back in the garage to show me where the leak was and give me some tips on the maitemainte for my car. The plastic covers in my wheel wells were loose as well and they used some left over plugs that they had to put them on my car for me. Saving me $20! Greg at the front desk was very straight forward and said they weren't the most affordable option, but that they charged how much was necessary to be sure we didn't have to come in more than once for the same issue. The mechanic, Derek, was very knowledgeable and helpful in giving me suggestions and tips to help me get the most miles out of my 1996 Subaru. I would recommend this shop to anyone who is looking for quality work done by good people!

On a cold snowy morning my Jetta had a moment and decided not to start. I called Empey's on the advice of someone from IF and within 20 minutes Bruce had shown up and not only loaded my ride but had explained what sort of expense i might be looking at for a diagnostic timeline and cost. At the shop both Sean, who'd taken my original call and Greg who booked me in were friendly and welcoming, TBH sometimes when you take your broken car to a mechanics its not exactly a "customer orientated experience". We were there about 45 mins, everyone was busy but engaged with every customer that walked through the door or called on the 'phone. I had a complete diagnostic of my car texted to me in a format and non mechanic language i could understand and i never felt anything other than my business and time was respected. First visit ever and i felt as if i had done business there for years. No one likes a surprise auto bill but this company earned every penny from start to finish. In a business of machines and parts they add a lot of human to the process

I have used Empey's Truck and auto for all my automotive needs since they opened many years ago. I have always had a good experience. They will give you an estimare before they begin the work and if it changes they call you with an updated estimate and for permission to perform the additional work. Their have never been any surprises. They use quality parts and perform quality workmanship.

These guys know what they’re doing and will treat you right.