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Here's What Customers Are Saying About Empey's Truck & Auto Repair

Don't take our word for it. Read what others have to say about their experience with us. Contact us today to schedule your auto repair services - estimates are FREE!

5

Outstanding customer service! My Chevy Tahoe began making a horrible noise and felt unsafe to drive. I parked alongside the road and called Empey’s. Their tow truck driver arrived within 20 minutes and eased my fears. The next morning, Empey’s sent me an electronic report detailing all of the issues. They answered all of my questions on the phone and were able to make all of the repairs in a timely manner. When I picked up my Tahoe, they were kind and very professional. I highly recommend them!

4

5

Car stranded me near Empey's, they put a man on it right away and fixed it when other places I called in town wouldn't even consider looking at it same day. No swearing, no attitude, good guys.

5

Best service I have ever received in auto repair. Staff is courteous and professional. They do outstanding work at very reasonable prices. Highly recommend !

Thank you for the fantastic review, Dennis! It's great to hear that you had such a positive experience at our auto repair shop. We pride ourselves on providing top-notch service with a smile, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! -Derek

- Empey's Truck and Auto Repair
5

Outstanding service. Professional and friendly.

5

Went in for routine maintenance on my pick up. They found a few things that they recommended needed replaced, sent me images of the parts in question and the quote. Overall was a great experience they will continue to have my business going forward

5

Best mechanic shop in Idaho. Rolled into Empey’s coming from Dillon, MT on a 1200 mile trip. Had a pin whole leak spewing coolant from freeze plug on back of engine block (very tight awkward spot). By the time we got to shop it was gushing coolant. Other shops said it could be a week or more before they could get to it and they would likely have to pull the engine. Greg at Empeys said they would do what they could and look at it, at the least. Two hours later they had the plug replaced using tools that allowed them to get to it non invasively. Greg in the front was awesome to talk to on the phone and a gem in person. The owner and techs were out standing. On the road currently thanks to all the guys at Empeys.

5

When the passenger door suddenly wouldnt close and we were 2 hours from home, I went online to locate a repair shop with high ratings. Not only was I lucky to locate Empeys but was extra fortunate they could locate the part and offered to fix the door immediately. Great service. Thank you!

Margie, thank you for choosing us in a stressful situation. Our team understands the importance of prompt and efficient service. We are glad we could resolve the issue with your passenger door so quickly. Your satisfaction is our top priority! If you have any more concerns, don't hesitate to reach out. -Derek

- Empey's Truck and Auto Repair
5

I have always received great service at Empey's. The problem is they are so darn good, sometimes it takes a week or so to get in for service. On the last visit I was pleasantly suprised to be able to book a same day appointment. Greg, the service writer, is always patient and helpful in explaining things, and if you need a ride home you might find yourself riding with the owner. Truly a family run business.

Thank you for the kind words, Jim! We appreciate your loyalty and patience. It's great to hear that we were able to accommodate you with a same-day appointment. Our team, especially Greg, is always here to provide exceptional service and ensure a smooth experience. We're proud to be a family-run business and we look forward to serving you again soon! -Derek

- Empey's Truck and Auto Repair
5

Our car was towed to Empys for repair. Greg was amazing with communicating with us regarding the car and giving us explanations as to what may have caused the problem. We are going to do more business with them, including oil changes, which is better prices than big chain companies

Shawna, your kind words mean a lot to us! It's fantastic to hear that Greg provided excellent communication and explanations during your car repair at Empys. We'd be thrilled to serve you again, whether it's for oil changes or any other automotive needs. Thank you for trusting us with your vehicle! -Derek

- Empey's Truck and Auto Repair
Empey's Truck and Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Empey's Truck and Auto Repair (208) 524-2985 if you have any issues in accessing any area of our website.