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Here's What Customers Are Saying About Empey's Truck & Auto Repair

Don't take our word for it. Read what others have to say about their experience with us. Contact us today to schedule your auto repair services - estimates are FREE!

5

I have always loved Empey's!! I called in the morning, took my car in at noon and picked it back up at 5:30. All in the same day!!

5

Brought my car in last month for a couple of major repairs and was highly impressed! Empey's was very professional and communicated well, providing updates as they were diagnosing my vehicle. Greg took the time to explain what was going on in detail, using analogies so I could understand which was much appreciated. Pricing seemed fair as well. They also provided a loaner vehicle which was a huge lifesaver! So appreciate Empey's outstanding customer service, professionalism, and honesty! Would definitely do business with again!😊🙌

5

I can’t recommend Empey’s strongly enough! Great people, from the techs to the front office to management. As an out of town stranger, my son and I got the kind of service that you’d think was reserved for family and friends. We were on a long road trip and had a coolant leak that was going to be difficult to get at and repair. We called several shops…none of whom offered to look at it anytime soon. One of the shops recommended Empey’s, we called and they said to bring it in and they’d look. We got there 2 hours before closing and they began working on it immediately. The job was done… and done correctly in 2.5 hours. The other shops thought it could take as much as a week. All the shop personnel at Empey’s went above and beyond to get us back on the road. Empey’s is the kind of shop that most of us would consider long gone. Skilled techs working in a well appointed shop, doing good work and charging a fair price. That’s not something you find on every corner, in fact it’s difficult to find just about anywhere. If I were local to the area I wouldn’t take my vehicles anywhere but Empey’s.

5

Outstanding customer service! My Chevy Tahoe began making a horrible noise and felt unsafe to drive. I parked alongside the road and called Empey’s. Their tow truck driver arrived within 20 minutes and eased my fears. The next morning, Empey’s sent me an electronic report detailing all of the issues. They answered all of my questions on the phone and were able to make all of the repairs in a timely manner. When I picked up my Tahoe, they were kind and very professional. I highly recommend them!

Lois, we're thrilled to read your glowing review! At Empey's, our priority is providing top-notch service and ensuring our customers feel safe and supported throughout the entire process. We're delighted to hear that you had a positive experience from start to finish. Your recommendation means the world to us. Thanks for choosing Empey's! -Derek

- Empey's Truck and Auto Repair
4

Thank you for your 4-star rating, Megan! We're thrilled to hear that you had a positive experience with us. If there's anything we can do to make your experience even better, please don't hesitate to reach out. We look forward to serving you again soon! -Derek

- Empey's Truck and Auto Repair
5

Car stranded me near Empey's, they put a man on it right away and fixed it when other places I called in town wouldn't even consider looking at it same day. No swearing, no attitude, good guys.

Thank you for this awesome review Toben! We always put our customers first and strive to provide the best service possible. Our team is dedicated to getting you back on the road as quickly and efficiently as we can. We're glad we were able to help you out when others couldn't. We appreciate your business and look forward to serving you again in the future!- Derek

- Empey's Truck and Auto Repair
5

Best service I have ever received in auto repair. Staff is courteous and professional. They do outstanding work at very reasonable prices. Highly recommend !

Thank you for the fantastic review, Dennis! It's great to hear that you had such a positive experience at our auto repair shop. We pride ourselves on providing top-notch service with a smile, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! -Derek

- Empey's Truck and Auto Repair
5

Outstanding service. Professional and friendly.

Thank you for the amazing review, Dennis! We are delighted to hear that you had an outstanding experience with our professional and friendly team. Our goal is to provide top-notch service to all our customers. If you need anything else, don't hesitate to reach out. We look forward to serving you again in the future! -Derek

- Empey's Truck and Auto Repair
5

Went in for routine maintenance on my pick up. They found a few things that they recommended needed replaced, sent me images of the parts in question and the quote. Overall was a great experience they will continue to have my business going forward

5

Best mechanic shop in Idaho. Rolled into Empey’s coming from Dillon, MT on a 1200 mile trip. Had a pin whole leak spewing coolant from freeze plug on back of engine block (very tight awkward spot). By the time we got to shop it was gushing coolant. Other shops said it could be a week or more before they could get to it and they would likely have to pull the engine. Greg at Empeys said they would do what they could and look at it, at the least. Two hours later they had the plug replaced using tools that allowed them to get to it non invasively. Greg in the front was awesome to talk to on the phone and a gem in person. The owner and techs were out standing. On the road currently thanks to all the guys at Empeys.

Aaron, thank you for the amazing review! We're thrilled that you had such a positive experience at Empey's. It's great to hear that Greg and our team were able to quickly diagnose and fix the issue with your coolant leak, without the need for invasive measures. We pride ourselves on providing excellent customer service and top-notch repairs. Safe travels, and we look forward to serving you again in the future! -Derek

- Empey's Truck and Auto Repair
Empey's Truck and Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Empey's Truck and Auto Repair (208) 524-2985 if you have any issues in accessing any area of our website.