I took my van to Empey’s because I was told the brakes in the back were bad. Not only did they explain to me what the brake issue was but they had taken pictures to help with the explanation. I was promised a car to take home, so I would not be without a car after I dropped my van off. However, when I got to Empey’s, the car was still being used by another customer. One of the employees gave me the keys to his truck because the car wasn’t there when it was supposed to be. Empey’s did a great job and were quick and efficient. I had told Empey’s that my family was going on a vacation later that day and we needed our van by a certain time. I was told that they would have it done and it was. I greatly appreciate the hometown feel of Empey’s and the trust they have built with me and my family.