We Are Hiring

Here's What Customers Are Saying About Empey's Truck & Auto Repair

Don't take our word for it. Read what others have to say about their experience with us. Contact us today to schedule your auto repair services - estimates are FREE!

5

I just recently created a relationship with Empey's when a vehicle I own wasn't wanting to start. We decided to give them a try and are happy we did because a couple weeks later we would need them again...for a Much Bigger job. When the rear end of my truck went out while driving I didn't know where to go, so I called Empey's and asked if they do this typed of work. Greg and team were amazing from that phone call on and kept me informed every step of the way, worked with the other business that was involved, and got me back in my truck as quickly as possible. I feel very heard and taken care of and not just another customer. If you are in need of service and want to feel like more than just a customer...I suggest you take a peek at Empey's Auto Repair. Thanks team!

5

The thing that I love about the guys over at Empey’s is how honest they are …and they are always so good about explaining what’s going on in a way that I can understand it. Highly recommend.

5

As always, very pleased with you guys. Thanks so much for being the place I can depend on for my vehicles

5

We were really pleased with Empeys. The day it got cold and was getting ready to snow, I couldn’t get my driver’s side window to roll back up and they were empathetic and had me bring it in right away, fixing it that same afternoon. I don’t live super close, but Greg rode with us so we could get back home and then took my car back to the shop and then picked us back up again. He even waived our diagnostic fee after figuring out what was wrong quickly, so we were happy customers. We also appreciated the free inspection report on our car, it was very helpful.

1

I took my truck to get fixed. They replaced the exhaust manifold as it was warped. Drove it for a couple days and it started whistling worse than before and leaking oil. Took it back in, they said the new manifold was warped somehow? They replaced it yet again. Didn't whistle this time but STILL was leaking oil and coolant would leak every time I started it. So I took it back a third time! Dropped it off Mon. night, hadn't heard anything by Friday so I called and was told oh it is ready. Was told some stuff was tightened up by the turbo and it shouldn't leak oil anymore🤷‍♂️. As it was started at their business it started leaking coolant! I asked why isit leaking coolant? Oh it wasnt doing that, which I don't believe because it was doing it everytime I started it. I told them I was done with them I will go elsewhere. Would not recommend!

5

I appreciate Empey's. They are thorough and professional. I would recommend taking your vehicle to them.

5

This has to be the best mechanic shop I have ever been to. Shane was a huge help through out the entire course of the repair. All of the staff here was wonderful and I enjoyed interacting with each and every one of them I would highly recommend anyone who needs auto repair to come here.

5

The fuel pump on my ‘08 Avalanche went out and they were VERY prompt about arriving to put it on a trailer to take back to their shop. Their inspection of my truck I felt was very thorough with several photos outlining routine items that I should plan on doing soon as well as identifying some other, potentially more costly, that I could take care of before they became a more severe problem. If you own a Chevy or GM vehicle - these are your guys!

3

I have used Empey's for more than five years and have taken many different cars there. Greg is always amazing and explains the car jargon well. Positive: When I wanted a car from a dealership inspected, they did an extensive review with video and photo evidence to show the sales reps exactly what problems the van had. They were able to get it done quickly and thoroughly. Negative: When I took my Volkswagen there with engine problems, they did repairs but the engine light came back on a day or two later. Maybe Volkswagens aren't their forte. They had major scheduling problems and I was without a car for more than a week, and finally got a loaner car as the repair time kept getting extended. They also broke the wind shield which added even more time that my car was in the shop, and no one ever explained how it happened. Overall the quality seems hit-or-miss, from very good to very bad.

1

I would highly recommend people stay away from Empey's Auto Repair! I took the truck in because it has been making a ticking noise for a bit and I had saved up some money so I thought I would get it fixed. This place was near the house so I gave them a call. After looking the truck over they called me back and told me that there was an exhaust leak on the drivers side, that the passenger side wasnt leaking but they recommended going ahead and replacing it anyway, the price tag for that was going to be $3,500! I told him that would clean me out so lets just fix the leak and that came out to $1,500 (including transmission service) I get the truck back and ITS STILL TICKING! I went back in and talked to Greg and he confirmed that it was still ticking, I asked if maybe they fixed the wrong side which is what I think happened and he says hes certain the leak was from the drivers side and that was that! he just kinda shrugged and we both know what that means, that I'm S.O.L. You know what this feels like? being robbed at gunpoint. same feeling. they've robbed me of at least $1,000 to "fix" the wrong thing. I doubt they even serviced that transmission. Please avoid doing business with this company if you can help it, they are out to get you. at least with an average criminal there is legal recourse but not with these kinds of criminals. you'll just be S.O.L like me.

Sorry to hear about your experience. This is definitely not the experience I want for our customers. Unfortunately on these Dodge pickups it is very common for the exhaust manifold bolts to loosen up, break, or seized into the head. This causes the exhaust leak and ticking noise. The left (drivers) side had a very large leak with two broken bolts. That is the side we focused on because it was apparent. If there are any leaks from the left exhaust manifold it will be totally covered by our warranty.

- Empey's Truck and Auto Repair
Empey's Truck and Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Empey's Truck and Auto Repair (208) 524-2985 if you have any issues in accessing any area of our website.