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Here's What Customers Are Saying About Empey's Truck & Auto Repair

Don't take our word for it. Read what others have to say about their experience with us. Contact us today to schedule your auto repair services - estimates are FREE!

5

Best mechanic shop in Idaho. Rolled into Empey’s coming from Dillon, MT on a 1200 mile trip. Had a pin whole leak spewing coolant from freeze plug on back of engine block (very tight awkward spot). By the time we got to shop it was gushing coolant. Other shops said it could be a week or more before they could get to it and they would likely have to pull the engine. Greg at Empeys said they would do what they could and look at it, at the least. Two hours later they had the plug replaced using tools that allowed them to get to it non invasively. Greg in the front was awesome to talk to on the phone and a gem in person. The owner and techs were out standing. On the road currently thanks to all the guys at Empeys.

Aaron, thank you for the amazing review! We're thrilled that you had such a positive experience at Empey's. It's great to hear that Greg and our team were able to quickly diagnose and fix the issue with your coolant leak, without the need for invasive measures. We pride ourselves on providing excellent customer service and top-notch repairs. Safe travels, and we look forward to serving you again in the future! -Derek

- Empey's Truck and Auto Repair
5

When the passenger door suddenly wouldnt close and we were 2 hours from home, I went online to locate a repair shop with high ratings. Not only was I lucky to locate Empeys but was extra fortunate they could locate the part and offered to fix the door immediately. Great service. Thank you!

Margie, thank you for choosing us in a stressful situation. Our team understands the importance of prompt and efficient service. We are glad we could resolve the issue with your passenger door so quickly. Your satisfaction is our top priority! If you have any more concerns, don't hesitate to reach out. -Derek

- Empey's Truck and Auto Repair
5

I have always received great service at Empey's. The problem is they are so darn good, sometimes it takes a week or so to get in for service. On the last visit I was pleasantly suprised to be able to book a same day appointment. Greg, the service writer, is always patient and helpful in explaining things, and if you need a ride home you might find yourself riding with the owner. Truly a family run business.

Thank you for the kind words, Jim! We appreciate your loyalty and patience. It's great to hear that we were able to accommodate you with a same-day appointment. Our team, especially Greg, is always here to provide exceptional service and ensure a smooth experience. We're proud to be a family-run business and we look forward to serving you again soon! -Derek

- Empey's Truck and Auto Repair
5

Our car was towed to Empys for repair. Greg was amazing with communicating with us regarding the car and giving us explanations as to what may have caused the problem. We are going to do more business with them, including oil changes, which is better prices than big chain companies

Shawna, your kind words mean a lot to us! It's fantastic to hear that Greg provided excellent communication and explanations during your car repair at Empys. We'd be thrilled to serve you again, whether it's for oil changes or any other automotive needs. Thank you for trusting us with your vehicle! -Derek

- Empey's Truck and Auto Repair
5

I needed confirmation about whether I was due for a front brake pad change and they were able to confirm that my brakes are still in good working condition. They were able to tell me in a timely manner and I will certainly consider their company for an oil change when I’m due for one.

Eric, It was our pleasure to provide you with the confirmation you needed for your brakes. We're delighted to hear that you had a positive experience with us and that you're considering us for your future oil change needs. Remember, we're here to help whenever you need us. -Derek

- Empey's Truck and Auto Repair
5

Greg and Tim were very professional and kind. Greg was incredibly thorough on the details and options for the repairs. I will be back

Hi Tony! We appreciate the trust you put in us and it's great to hear that Greg and Tim took such good care of you. We pride ourselves on providing thorough and professional service to all our customers. We look forward to helping you again in the future! -Derek

- Empey's Truck and Auto Repair
5

Great service and friendly staff!

Thank you for the great review, Chris! We are happy to hear that you had a positive experience with our service. We pride ourselves on providing excellent customer service and creating a friendly environment for all our customers. We look forward to serving you again in the future! -Derek

- Empey's Truck and Auto Repair
5

Thank you for your 5-star rating, Robert! We are thrilled to hear that you had a positive experience with us. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your business! -Derek

- Empey's Truck and Auto Repair
5

Very friendly. Great work. Great price.

Thank you for your kind words, Gino! We're glad to hear you had a friendly experience with us. It's always our goal to provide great service at a fair price. We appreciate your feedback! -Derek

- Empey's Truck and Auto Repair
5

I was pleased with the service. I called to make an appointment and delivered to the car for the next day to the shop for spark, plug replacement and transmission service. It was finished the next day. They also assessed what other repairs I might need to take action on. I appreciated the fact they evaluated, my power steering and brake fluid conditions.

Thank you for the great review, Kenhi! We're glad to hear you had a positive experience with our services and that we were able to address your various car repair needs. It's important to us to provide thorough assessments so you can make informed decisions about your vehicle. We look forward to assisting you again in the future! -Derek

- Empey's Truck and Auto Repair
Empey's Truck and Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Empey's Truck and Auto Repair (208) 524-2985 if you have any issues in accessing any area of our website.