Testimonials

Finding the right auto repair shop in Idaho Falls can be a challenge. You want someone that you can trust and that will do quality work on your vehicle. There is nothing worse then having your car in the shop for days, paying hundreds of dollars to get it repaired, just to get it back and the problem wasn’t fixed. Empey’s Truck and Auto Repair in Idaho Falls has a great reputation for quality auto and customer service. Here are just a few things that people have said about their wonderful business.



“We have been regular customers of Empey’s Repair since it was opened in 1987. Bruce and his staff have consistently provided prompt, friendly, reliable and fair repairs and service.” Joe and Dorthy Kennedy – Ammon, ID

“Their honesty and integrity saved me time and money. The only person who treats me better is my wife.” Mike Duncan – Lincoln, ID

“Empey’s Repair saved my vacation from being a disaster. Such great service and attitudes are hard to find; especially far from home.” Jim Cox – California

“Like most people, I don’t enjoy the times my car breaks down. I always felt like the mechanics were taking me for more money than needed to just fix my car. I have NEVER felt that way with Empey’s. They truly care about their customers. Getting me back on the road as soon as possible was their number one concern. Bruce (the owner) even drove me back to my office while they were working on the car for the day. Some businesses still know how to take care of their customers. I drive 30 miles into Idaho Falls just so I can continue using Empey’s for my car repair needs. Thank you over and over for giving me a place to take my vehicles in a time when I’m already frustrated. Use them, you won’t be disappointed!!‎” Adam Hall – Rigby ID

“Roland worked overtime to get the truck repairs completed in a timely manner to meet my needs. The vehicle performance was noticeably much better pulling the trailer, etc. Thank you.” Joe K.

“We recently purchased a “new to us” RV which came with no maintenance history. Empey’s did a thorough analysis of what systems needed to be serviced and created a baseline for future maintenance. The had everything done in a flash and our family was ready to cruise down the highway with peace of mind.” James M.

“Very fast and affordable. Made a list of things that need to be looked at in the future. I would recommend them to anyone.” Anonymous

“Great service! I had a ton going on with my car and you did wonderful keeping me informed on what was being done as well as what needed to be done. She doesn’t purr like a cat still, but my cars getting better. I’ll definitely come here again” Samantha S.

“I had a pleasant experience . The work was satisfactory and I was pleased with the diagnostics. I won’t hesitate to recommend your services.” Paul W.

“Amazing service. Shane outdid himself. I will be back!” Shawn T.

“I purchased a vehicle which immediately began having problems. It had to be towed (I called Empey’s) They went over the car with great care they fixed the immediate problems and gave me a list of possible future concerns. I am so grateful for all the time and advise from them. Very courteous and professional.” Anonymous

“I have been taking my two vehicles to Empey’s for ten years and have been thoroughly satisfied every visit whether it was just an oil and lube appointment or major repair.Shane and Roland are really great about explaining what they are doing and informing me if they find another problem while performing the job they started on,they always keep me informed if the price is going to change and why.I would recommend Empey’s truck and auto highly to anyone.” Gerry D.

“I took my van to Empey’s because I was told the brakes in the back were bad. Not only did they explain to me what the brake issue was but they had taken pictures to help with the explanation. I was promised a car to take home so I would not be without a car after I dropped my van off, however when I got to Empey’s the car was still being used by another customer. One of the employees gave me the keys to his truck because the car wasn’t there when it was supposed to be. Empey’s did a great job and were quick and efficient. I had told Empey’s that my family was going on a vacation later that day and we needed our van by a certain time, I was told they would have it done and it was. I greatly appreciate the home town feel of Empey’s and the trust they have built with me and my family.” Anonymous

“They are awesome. I know no other garage that will bring you home while they work on your car so you don’t have to sit around and wait. If your car has to be there for any length of time they even have a loaner car. Very reasonably priced. They remind me of service you used to get back in the good old days.” Brenda F.