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Here's What Customers Are Saying About Empey's Truck & Auto Repair

Don't take our word for it. Read what others have to say about their experience with us. Contact us today to schedule your auto repair services - estimates are FREE!

4

Took my car in to have a leak checked. They found the issue quickly after two other shops couldn't or didn't feel like finding it. Had the repair done far sooner than I would have expected. They kept me informed at each step along the way with a running estimate of what it was going to cost. Gave me the old parts without me having to ask. This is the second time I have had work done there and I will definitely return since skilled, honest mechanics are very rare in Idaho Falls.

5

Friendly and knowledgeable staff. Thanks for keeping me informed during my vehicle repairs .Yes I would recommend them to other family and friends.

4

Professional and friendly I loved the fact that they were able to get me right in. I also appreciated that they gave me a ride home. It was helpful to have a complete analysis of my vehicle done and help prioritizing repairs. I appreciated their honesty.

1

I went to these guys because i had never heard anything negative about them but i wont be going back. They had my car for 3 months. I had to go over there one day and they were closed in my car was outside with the windows down and everything open. They had me come and test drive my car and told me it was done got in it and everything was still having issues. They told me that they forgot to adjust the parts which tells me they didn't test drive it and are in too much of a hurry. I had my truck they're being worked on as well and when I got the quote they were charging three times the amount that napa charges on some of the parts. On my truck they were replacing the power steering pump and brake booster and the hoses between and they tried to charge me twice for the hoses being disconnected and reconnected. They dropped the 2nd charge after the mechanic verified i was right. I saved $800 by buying the parts myself and having them put them in and double checking the process to fix my truck. BEWARE.... IF YOU GO THERE ASK FOR THE QUOTE FIRST AND MAKE SURE THEY DONT SCREW YOU ON PARTS AND LABOR. MAKE SURE THEY DRIVE YOUR VEHICLE TO MAKE SURE ITS DONE, they arent in town so most of us drive out of our way to get there.

We are sorry that you had a bad experience with us, Jeremy. Your car is a very rare old car making it hard to find parts for and uncommon to work on. We will strive to do better in the future.

- Empey's Truck and Auto Repair
4

Satisfied We had a good experience with your shop. The front dest people are very friendly. I loved the text messages. Shane was really great to work with. The one thing I was disappointed in was when I called to see if I could get my car in to be checked. I wish I would have been informed that it would be $100.00 just to check my car out and give me diagnosis. Other shops did not have that fee, so I was a little bugged. They fixed our car very quickly, which was nice. All and all very good experience!

5

Always Get Great Service I've used this business for the last few years and always received prompt, professional service. The people who work here are always willing to explain what service needs to be done. They also make a little extra effort to ensure their customers have transportation while their vehicles are being fixed, or they will drive a customer home and pick them up when the service is completed. I recommend Empey's for any maintenance or repair.

5

Very friendly good service I felt like I got honest good work and trust your shop

5

We were on a road trip heading south when we discovered our AC wasn't working. I called from the road and explained the situation and they had us come right in. They checked over the system, vacuumed and recharged, and got us back on the road with a nice cold 36 degree breeze. They quoted us exactly what we paid -- and it was a fair price. They were super fast and helped us out in a pinch. Highly recommend.

5

Fixed my starter You guys did a great job and saved me money by finding out the old starter had a warranty. That is why I keep comming back.

5

Great Service, Better Price Before I take a long road trip. I have my 08 X3 checked out. Since I have regularly been disappointed by the BMW dealer in IF (who never answered my online request for an appointment), I found Empey's on line and they could take me in on Friday for a safety check, and to check of my front windshield washer, which was not working. The owner himself, took me to Rumbi's for lunch, my IF fav. And an employee picked me up. The staff are neatly dressed and they and the shop are clean. Clearly a well run family business. I needed a new pump for the windshield washer, fairly priced, and was not charged for the safety check. Did get long list of service needed. Will take it back upon return from Seattle ares.

Thanks for letting us work for you.

- Empey's Truck and Auto Repair
Empey's Truck and Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Empey's Truck and Auto Repair (208) 524-2985 if you have any issues in accessing any area of our website.