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Here's What Customers Are Saying About Empey's Truck & Auto Repair

Don't take our word for it. Read what others have to say about their experience with us. Contact us today to schedule your auto repair services - estimates are FREE!

5

We had a check engine light come on in our boys car - you know the kind, good cars, but they aren't worth much. There were many things that needed to be repair or replaced, but I greatly appreciated their understanding of financial constraints and helped us make the most informed choice on what to do now and what we could wait on. They were great to work with and I appreciated the updates and genuine concern I felt from them. Thanks for a job well done!

5

We have been bringing our vehicles to Empey's for the last couple of years and are very pleased with all aspects of the service we receive. Most important, of all the things I could say about these folks, is that they have gained my trust when it comes to the work they recommend and perform. They are open and honest about the need and timing of recommended work, always conscious of the cost burden that repairs can present. We really appreciate our relationship with everyone at Empey's; thank you!

5

BMW A/C Service The a/c was not putting out cold air like it should. Empey estimated the work and then did the work as estimated. There was no mechanical malfunction just low on refrigerant. The result was cold air in the cabin. What more could you want. Very nice crew of mechanics and front end shop personnel (Shane). Very pleased.

5

We had a great experience working with Bruce and his team at Empey's Truck and Auto Repair!

5

Shane was very accommodating in diagnosing the problem and replacing the battery the same afternoon at a reasonable cost including the warranty adjustment. Thanks.

5

Very thorough inspection on my 1994 Landcruiser. I keep my 1994 Landcruiser in the best shape I can, but he ain't gettin any younger. Only one service issue was a surprise and that was taken care of since it was done only six month ago by a shop that is part of a group of twenty service partners that they are aligned with. Great folks out there. Thanks.

4

Took my car in to have a leak checked. They found the issue quickly after two other shops couldn't or didn't feel like finding it. Had the repair done far sooner than I would have expected. They kept me informed at each step along the way with a running estimate of what it was going to cost. Gave me the old parts without me having to ask. This is the second time I have had work done there and I will definitely return since skilled, honest mechanics are very rare in Idaho Falls.

5

Friendly and knowledgeable staff. Thanks for keeping me informed during my vehicle repairs .Yes I would recommend them to other family and friends.

4

Professional and friendly I loved the fact that they were able to get me right in. I also appreciated that they gave me a ride home. It was helpful to have a complete analysis of my vehicle done and help prioritizing repairs. I appreciated their honesty.

1

I went to these guys because i had never heard anything negative about them but i wont be going back. They had my car for 3 months. I had to go over there one day and they were closed in my car was outside with the windows down and everything open. They had me come and test drive my car and told me it was done got in it and everything was still having issues. They told me that they forgot to adjust the parts which tells me they didn't test drive it and are in too much of a hurry. I had my truck they're being worked on as well and when I got the quote they were charging three times the amount that napa charges on some of the parts. On my truck they were replacing the power steering pump and brake booster and the hoses between and they tried to charge me twice for the hoses being disconnected and reconnected. They dropped the 2nd charge after the mechanic verified i was right. I saved $800 by buying the parts myself and having them put them in and double checking the process to fix my truck. BEWARE.... IF YOU GO THERE ASK FOR THE QUOTE FIRST AND MAKE SURE THEY DONT SCREW YOU ON PARTS AND LABOR. MAKE SURE THEY DRIVE YOUR VEHICLE TO MAKE SURE ITS DONE, they arent in town so most of us drive out of our way to get there.

We are sorry that you had a bad experience with us, Jeremy. Your car is a very rare old car making it hard to find parts for and uncommon to work on. We will strive to do better in the future.

- Empey's Truck and Auto Repair
Empey's Truck and Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Empey's Truck and Auto Repair (208) 524-2985 if you have any issues in accessing any area of our website.